Lincoln postgraduate considers learning experience


For Lincoln alumnus Carlton Gajadhar, his MSc International Tourism Management, 2014, was more than just an opportunity to realise his academic potential - it was a chance develop professionally, meet incredible people and immerse himself within the community.

Carlton now works as a customer experience professional where he analyses businesses to ensure that they are providing the best customer experience with the aim of increasing profits and reputation.

He recently appeared as a judge at the UK Customer Experience Awards 2015, and has also begun writing academic articles covering customer experience within tourist attractions.

Carlton was keen to acknowledge how the University of Lincoln provided him a learning experience that allowed him to really reach his potential.

“Lincoln was the perfect place to do my masters as it gave me the time and space to really concentrate on achieving the highest possible marks,” said Carlton.


“It gave me an opportunity to really understand what my strengths and weaknesses are and gave me time to fine-tune my strengths.

"The lecturers within the tourism department were all fantastic and so helpful. They gave me the chance to look at areas in different ways as well as the opportunity to share my skills and experiences with other classmates.”

Carlton was also keen to acknowledge the incredible feeling of community that exists at Lincoln, particularly that which existed within one of the University’s many societies – Ultimate Frisbee.

“This was priceless and gave me the opportunity to meet other students from different parts of the University. We played together, worked together and supported each other in so many different ways, which I found so valuable to my experience," said Carlton.

“I think the community feel that was at the University was something I will never forget. I was so fortunate to go into this program with an open-mind and to really dive into participating in as many of the University opportunities as possible, which has given me some amazing experiences and memories.”

Carlton’s career is going from strength to strength and he has recently been invited to speak at this year’s Euro Attractions Show, organised by the International Association of Amusement Parks and Attractions.



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Story credits: Adam Toyne

October 2015

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